BATISTE TECHNICAL SERVICES LLC
Website Design:
There are several different methods of actually creating a website utilizing something as simple as a word document or software that is designed to allow a creator to generate static and complex dynamic websites. Website Design pricing can be as cheap as $50 bucks or as expensive as $500k, pending on the complexity and size of the website that an individual or a company requires.
BTEKS is completely familiar with any website design that a person or a company is interested in, be it simple static website design or dynamic database driven website designed to display company catalogs or specifically display record sets. Let’s talk.
Dynamic websites are becoming more and more easily developed but, the black hole of technical knowledge prevails if a small company decides to utilize “open source” databases like MYSQL as the database of choice. Open Source Database simply means “a free database”, which can provide database driven website design and functionality and not requiring a DBA to install, configure and manage a company’s database. Be very careful of open source because if your company continues to grow and you never hire a DBA that manages and configures your MYSQL Database, as an example, you will find somewhere in your future that you’ll eventually need a DBA to “re-design” the database from the ground up in order to normalize or clean up the mess.
A Re-designed MYSQL database or a database migration to another type of database like MS SQL Server or Oracle will cost in the hundreds of thousands of dollars, unless, you hire a company like BTEKS that, cross trains its website designers to learn how to manage, install and configure databases.
Software Development & Testing Support – BTEKS provides Software Development & Testing Support to include but not limited to database installation, database architecture design and configuration for testing and production environments.
Software Technical Writing & Software Formal Instruction Presentation – BTEKS Supports Software Training to include but not limited to design and creation of software training material as well as providing formal presentation of software training material to subject matter experts and end users. Software Instructions, if not presented correctly, can cause more confusion than help and after providing software instructions for more than 900 software users, Felton Batiste has it down to a science.
Software Technical Support – BTEKS understands that providing software technical support to end users provides the opportunity to ensure that the finished product is utilized at the optimum. When the end users have either a good grasp of all functioning parts of the software or have an on-site technical support representative at their side, the product will provide all described capabilities at 100% satisfaction, to the customer.
BTEKS understands that by providing software development support, software testing, and software instructional material design, the best entity to present software instructions and on-site software technical support are the same entities that provides the development and testing. It’s called “completing the circle”, which is why BTEKS provides the complete circle of software technical support.
Network and System Administration:
BTEKS approach Network and System Administration as the starting point for all its personnel development pool. There cannot be a website or a database without people who understand how to manage desktop administration and operating systems. BTEKS provide Network and System Administrators with the cross training necessary to provide a step above desktop help and system administrators by ensuring that every one learns all the elements of technology.
BTEKS Technical Support Services:
BTEKS Technical Support Services can meet the needs of Full Life Cycle Software Design and Development. BTEKS understands that software development is just part of the process and the completed circle requires testing, and implementing the finished product. The finished product will require the end user to have training and support of the finished product, which requires the creation of training material, instructing of training material, on-site support of the finished product and follow up documentation of customer’s request for enhancements and change recommendations. BTEKS can provide everything but the software design engineers whom actually write the code for the software.
Software Testers, Software Technical Writers, Software Instructional Material Writers, Software Instructors, Software on-site Technical Support and Software Program Management Support.
Logistics and Aviation Support
BTEKS approaches Logistics and Marine Aviation Support from a similar perspective. BTEKS CEO spent more than 15 years in the trenches of marine aviation O & I level maintenance, during which time, provided a significant role in the implementation of 3 initially implemented programs, F18 (Simulated) Automated Maintenance Environment Program ((S)AME), V22 Osprey Aviation Maintenance Event Ground Station Program (AMEGS), and Marine Corps Marine-Sierra Helicopter Aviation Reporting Program (M-SHARP). Logistics and Technical Support goes hand in hand in that if you’re a technical support representative, you will undoubtedly perform a arms length of tasks that would otherwise be described as logistical tasks. The bottom line, get the job done with professionalism and expertise.